| | On our radar | Meet three shoppers who are part of the 4 Out of 5 Doctors group from New Hope Natural Media's Market Innovation Consumer Segmentation study. Read More |
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Industry cross section | Here are five scripts you can use to gracefully bow out of social media spats while still showing all shoppers that you’re paying attention. Read More |
| A pharmaceutical company has identified a specific chemotype of this South African botanical that reduces anxiety while enhancing cognitive function. Read More |
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Commentary | The Food and Drug Administration has ruled on the danger of trans fats. So are we past our days of following health fads without the support of factual research? Read More |
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Your health | Flaxseed is in the spotlight as an excellent, easy-to-use plant-based source of omega-3 fatty acids, as well as lignans, protein, calcium, iron and vitamin E. Read More |
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Poll |
Tell us: How are your turkey orders performing this year?  |
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Today's takeaway | |
"One way to handle a customer complaint is to take it offline. But if you don’t address a gripe publicly, others who’ve seen the post may interpret your “lack” of response negatively."
— Read Master customer service on social media |
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